Technology Policy - Telangana

Telangana should build 3 tiered AI Safety Institution


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India is building its AI Safety Institute (AISI) in a hub-and-spoke model but risks developing a blind spot. An AI system can pass a safety test in Hyderabad and still fail in a village in Telangana. The people and communities who are least represented in datasets, least attractive as commercial markets and hardest to reach institutionally may also be the people least likely to be included in AI safety assessments.

Accordingly, an AI system used for welfare delivery by the state can encounter communities that were absent from its training data, validation samples or pilot programmes. Therefore, a system which ranks high in the evaluation and testing prior to deployment will perform poorly in the environments where the state ultimately deploys it.

India’s emerging AI safety architecture needs to account for this gap before it is too late. In order to do that, safety assessments have to differentiate model level governance and non-model level governance. Model level includes assessments of whether an application meets technical standards: whether it is accurate, robust, explainable, secure or biased in measurable ways. Non-model level includes assessment of how the fine tuned model behaves in its deployment context: Does the system work in the language actually spoken by users? Do people understand its recommendations? Do local officials use it as intended? Does unreliable connectivity alter outcomes? Does the introduction of the system change how citizens access a service? Are there harms that appear only after deployment? Answers to these questions require access to communities over time and dynamic assessments.

AISI should develop standardised AI safety assessments that capture how AI systems perform when deployed among populations that were not part of the training, validation, or pilot sample. These require methodologies and institutional positions relative to the communities being assessed, and relationships with the local population.

A three-tier model for Telangana

The national institution would not need to know every community. The state network would not need to reinvent national safety standards. And civil-society organisations would not need to develop their own technical evaluation frameworks. What we require is a coordinated approach, distributing the responsibilities.

We propose a three tiered AISI for Telangana. The first tier would be a research anchor. An institution such as IIIT Hyderabad or IIT Hyderabad would develop and maintain the technical methodology, establish assessment protocols and coordinate with the national AISI. The second tier would be a statewide research network. Universities and research institutions across Telangana could adapt the methodology, fine tune to the local conditions and identify communities and public services requiring assessment. The third tier would be community organisations. Civil-society groups with established field relationships could conduct structured assessments among target populations and report findings to the research institutions. The reporting cycle should be public and regular. Findings could identify the system tested, the population assessed, the deployment context, observed failures and recommended mitigations. Over time, this would create something India currently lacks: an evidence base on how AI performs across the country’s social and geographic diversity after it leaves the laboratory.

The division of labour
  1. National
    India AI Safety Institute
    Model level assessment

    Whether an application is accurate, robust, explainable, secure or biased in measurable ways.

  2. Tier 01
    Research anchor
    IIIT Hyderabad / IIT Hyderabad

    Develops and maintains the technical methodology, establishes assessment protocols, and coordinates with the national AISI.

  3. Tier 02
    Statewide research network
    Universities and research institutions across Telangana

    Adapts the methodology, fine tunes it to local conditions, and identifies communities and public services requiring assessment.

  4. Tier 03
    Community organisations
    Civil-society groups with field relationships

    Conducts structured assessments among target populations and reports findings to the research institutions.

Methodology travels down the tiers; evidence travels back up.

The larger opportunity

India’s AI governance architecture is still being built. That makes this the right moment to decide what “safe” should mean. An AI system should not be considered adequately assessed simply because it performs well on the populations for which data is abundant.

For public-facing AI, safety should also mean understanding what happens when a system encounters people who were never part of its development process. That is why community-level assessment should not be treated as an optional extension of AI safety. It should become part of the country’s safety infrastructure. The objective is not to decentralise AI regulation. It is to decentralise the evidence on which AI governance depends.

India’s national AI safety institution can set the standards. But if it wants to know whether AI is safe for the people who will actually use it, it will need the proposed three tiered operational setup.